In order to take full advantage of everything DoubleDown Casino has to offer you on Facebook, the app requires certain permissions from your account. If something changes in these settings, you may experience errors and need to restore these permissions.
Ensure you're logged into your Facebook account and follow the first few steps, or follow this shortcut to view your Facebook Apps and Websites Settings and jump to step 5 (computer) or step 4 (mobile).
To reset your permission settings using a computer:
- From a computer, go to Facebook.com.
- Near the top right-hand corner, you will see a small arrow pointing down. Click this and a menu will appear.
- In this menu, click Settings.
- On the left-hand side of the next page, choose Apps and Websites.
- Once on the Apps and Websites page, find and click the check-box next to DoubleDown Casino - Vegas Slots. If you have multiple apps connected to Facebook, you may need to first click Show All. You may also need to switch between the Active and Expired tabs, depending on how long it has been since you last logged in. You could also use the search bar in the top right to find the correct app.
Please note: You may see two listings for our game, one that is called DoubleDown Casino - Vegas Slots, and one that is just DoubleDown Casino. The duplicate listings indicate that you have played more than one platform/version. Both listings are official; however, unless otherwise directed, choose the one with the longer title. -
After selecting the proper game, click Remove at the top of the page. You will see a warning saying, “If your remove DoubleDown Casino – Vegas Slots, it may delete your DoubleDown Casino — Vegas Slots account and activity.” Don’t worry, we still have your account on file. It will be restored when you next load the game. Click Remove again.
- Finally, from your computer, load DoubleDown Casino again. Simply click Continue as <your name> to restore the proper permissions.
To reset your permission settings using a mobile device:
- In a mobile browser (i.e. Safari, Chrome, etc.), go to Facebook.com or open the Facebook mobile app.
- In either the top-right or bottom-right corner, you will see three small horizontal lines. Tap this to open a new page.
Mobile Browser
(Top-Right)Mobile App
(Bottom-Right) - On the Facebook mobile app, scroll down and tap Settings & Privacy. Then, tap Settings right below it.
On the Facebook website in your mobile browser, simply scroll down to find and tap on Settings. - Next, scroll down and tap Apps and Websites.
- Here, tap Logged in with Facebook.
- Once on the next page, find and tap View next to DoubleDown Casino - Vegas Slots. If you have multiple apps connected to Facebook, you may need to scroll down further. You may also need to switch between the Active and Expired tabs, depending on how long it has been since you last logged in. You could also use the search bar at the top to find the correct app.
Please note: You may see two listings for our game, one that is called DoubleDown Casino - Vegas Slots, and one that is just DoubleDown Casino. The duplicate listings indicate that you have played more than one platform/version. Both listings are official; however, unless otherwise directed, choose the one with the longer title. -
After selecting the proper game, scroll all the way down to the bottom and tap Remove App. You will see a warning saying, “If your remove DoubleDown Casino – Vegas Slots, it may delete your DoubleDown Casino — Vegas Slots account and activity.” Don’t worry, we still have your account on file. It will be restored when you next load the game. Tap Remove again.
- Finally, from your mobile device, load the DoubleDown Casino app again and, when the option is presented, tap the FACEBOOK LOGIN button. Continue through your device's standard prompts and, once in the Facebook login section, tap Continue as <your name> to restore the proper permissions.
If, when you first load the app, it logs into a Guest account by default, you can follow these instructions to log out of that account and return to the login screen described above.
You can learn more about the permissions we request and what they're used for.