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  • I was playing your mobile app and my level and chips are different from when I play on my computer. How can I make them the same?

    Whenever you are playing on your mobile device, you have the option to play as a Guest or use your Facebook ID.  

     Please note that the Guest account and your DoubleDown Casino account (accessed through your Facebook ID) are two separate game accounts.  Therefore, your chips, level and other attributes will be different between the two accounts. They cannot be interchanged.

     You have the option to continue to play as a Guest or you can sign into the app with your Facebook ID.   

    If you want to switch from a guest account to a Facebook account:

    1. Once the lobby loads, hit the “gear” icon on the top right of the screen and select "Logout" from the settings menu.

    2. Click on “Facebook Login”

    If you want to switch from a Facebook account to a guest account:

    1.       Once the lobby loads, hit the “gear” icon on the top right of the screen and hit the "Logout" button.

    2.       Click on “Play Now”

     

    Please note if you are attempting to log in using a different Facebook account, you may need to log out of your Facebook app before logging in as a different user.

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    Topic Information
    • Topic #: 16049-518
    • Date Created: 4/10/2013
    • Last Modified Since: 2/13/2014
    • Viewed: 2377
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