When you claim an offer for free chips from DoubleDown Casino in your browser on PC or Mac, the game must first load, which may include such initial processes as the Daily Wheel spin and promotional pop-ups to inform you about special events and offers.
Typically, your free chips will be added within a minute or so, and you will see the confirmation message appear on the screen. Enjoy your free Daily Wheel spin while you wait. Usually, by the time you claim your spin winnings, you will see the message confirming your free chips have been added.
If you don't see the message, try refreshing your page. If, after refreshing, you see a message that you have already received the free chips for the current promotion, that means the chips were added to your balance successfully. Promotional links are active for a limited time only and cannot be redeemed more than once by the same player.
You may wish to make note of your balance at the end of each gaming session so that you can be confident you are receiving your free chips.
Finally, a public service announcement: Always click with caution. There are a number of malicious websites and fake Facebook accounts out there, and they will try to lure you to click with the promise of free chips. You can easily identify the official DoubleDown Casino Facebook account as they use blue check marks to identify verified accounts.