Our developers are aware of a current issue preventing players from redeeming promotional links from an Android device. We are already working on the fix for this issue, but in the meantime, there is a simple workaround.
Simply visit our page via a web browser on your device, such as Chrome, instead of using the Facebook app.
- In your browser, go to Facebook.com.
- If you are not already, please log in with the Facebook account connected to your DoubleDown Casino account.
- Visit the DoubleDown Casino Facebook page. (https://www.facebook.com/doubledowncasino)
- Tap the link for the promotional offer you want to redeem.
- The DoubleDown Casino app will launch, and you will receive the promo as expected.
Thank you for your patience as we work to resolve this issue.