DoubleDown Casino sends out free chips via email as well as directly to your mobile device through notifications.
While playing on DoubleDownCasino.com or Facebook, click the Settings menu icon. In the example below, you can see there is a green check mark and the word ACTIVATED. The subscribed email address is shown below, though it is partially obscured for your privacy.
If you are not receiving our email, try checking your spam folder; you may need to whitelist our email address to make sure the messages are not delivered to spam in the future. If you cannot find anything in spam, please contact our customer support team for assistance.
In our mobile app, tap the Settings menu icon. In the example below, you can see email is active, but mobile notifications are not. Tap OPT IN to get started. You may also need to enable mobile notifications for DoubleDown in your device settings.