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Technical Support

Help with performance issues in DoubleDown Casino on your computer or mobile device

Loading & Performance

  • Safari 15 sound issues
  • How to find DoubleDown Casino in the Facebook Games page
  • Manage your DoubleDown Casino shortcut on Facebook
  • How to clear your browser cache or cookies
  • Error message: Connection Lost
  • Error message: System Disconnect
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DoubleDown Casino on Your Mobile Device

  • Can't Redeem Free Chip Offers on iPad
  • Trouble logging in to Facebook on Android devices
  • DoubleDown Casino Is Crashing on Android Devices
  • Trouble downloading the current version of our iOS app
  • Error message: Connection Lost (on mobile devices)
  • Basic troubleshooting for DoubleDown Casino on your iPhone, iPad, or iPod Touch
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DoubleDown Casino Support