If DoubleDown Casino is not loading on your Kindle Fire, there are a few basic steps we recommend.
Note: First-generation Kindle Fire devices are not compatible with the current version of our app. There is no workaround for this issue, and we regret any disappointment.
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Restart your device.
Turning the device off and back on is a great first step when you're having issues. Press and hold the Power button, then confirm the shut down. Once the device has powered down, press the Power button to turn it back on.
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Force-quit the app.
Swipe downward from the top of your screen, and look for the gear icon to open the device menu. Tap Apps & Notifications.
Scroll down to select DoubleDown Casino in the list of applications. Tap the Force Stop button.
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Uninstall and reinstall the app.
Swipe downward from the top of your screen, and look for the gear icon to open the device menu. Tap Apps & Notifications. Tap the Uninstall button.
After the uninstall process has completed, download and install DoubleDown Casino for Kindle.